Recent Posts

What Happens To Your Belongings After a Disaster?

10/15/2021 (Permalink)

Water and fire damage affect not only the structure of your house but also your belongings. SERVPRO of East Orlando understands that your home is more than a structure. Your furniture, clothing, keepsakes, and other belongings are important to you. Your belongings are important to us, which is why we provide the following to help restore and protect your belongings while we are restoring your home.

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning, SERVPRO of East Orlando can conduct an organized, efficient move-out of the affected area. A move-out will provide several benefits, including the following:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

On-Site Storage

We have in-house storage where we can keep your belongings safe from further damage and can provide cleaning and restoration services for your belongings. We have four warehouses dedicated to storage where we can keep your items safe and secure. Your items will be placed in clearly identified and secured containers. You can rest assured that your items are being taken care of.

Contents Claim Inventory Service

When an emergency strikes, the damage can often feel overwhelming. We can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service (CCIS), which provides a detailed and accurate list of your belongings. We take a room-by-room inventory of your contents, including digital photos, and in some instances, barcoding.

Our Contents Claim Inventory Service:

  • Preloss list and value of contents
  • Detailed and accurate report
  • Better information to settle claims quicker
  • Assistance with burden of proof for claims

If your home and belongings need restoration services, rest assured that SERVPRO of East Orlando has you covered. We can pack out, store and restore your belongings. Give us a call today at 407-704-0327. 

Commercial Cleaning Service

10/15/2021 (Permalink)

If you are a business owner or run a particular business that receives a lot of visitors and foot traffic, you know how important it is to keep your business looking clean and in good shape. A lot of times, you don't have the time to worry about the common wear and tear that gradually soils your office.

When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO of East Orlando for prompt service. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look it's very best.

SERVPRO of East Orlando offers cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Our cleaning services include the following:

  • Air Ducts and HVAC
  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism

Should Your Insurance Cover For Water Damage in Your Business Policy?

10/15/2021 (Permalink)

Choosing appropriate coverage for your business or commercial property can be hard. There are so many things that could happen, what is most relevant to your situation? There are a few business claim constants, and one of them is water.

A Common Problem

Water damage can happen to anyone, anywhere. There are many different sources: flooding, storms, plumbing issues, or sewer backups. What does this mean for an owner of commercial property? 

The average water and freezing damage claim cost is $17,000.

It is the second most common insurance claim for a commercial property to make, right under burglary and theft. 

It can be exacerbated by geography- certain areas are more prone to severe weather patterns than others, including harsh freezes and hurricanes.

Not Always Covered

A typical business insurance policy might not have specified coverage for water damage, although you may be able to make a business claim under an "all perils" plan. So, this means that your coverage will depend on your situation. If your water damage is a result of an issue that is easily avoided with routine maintenance, it will probably not be covered. If it is sudden and could not have been prevented, it probably will be covered. However, there are add-ons for specific situations, also known as riders, that you can ask for in your policy.

Preventable

Proper care can go a long way in reducing the likelihood of water damage coming from your plumbing. Freezing is a big cause of pipe break, so be sure to insulate any exposed pipes and maintain a temperature of at least 55 degrees Fahrenheit at all times. Have your drains regularly inspected and check for leaks often. Just in case, find a reliable water damage remediation company to respond should the need arise.

When looking at the history of commercial insurance and the typical business claim of commercial properties, it becomes clear where your priorities should lie. Water is present both inside and outside almost every building, so be prepared for what it can do.

Mold Enjoys Helping You do the Laundry

10/2/2021 (Permalink)

Think back to the day that your washing machine arrived. It was clean, dry, and had that new-appliance smell. Soon, it was hard at work cleaning the dirty laundry. The new appliance smell was quickly replaced by the scent of your favorite laundry detergent. Little did you know that mold already had plans to change that.

Your Washer Provides Everything Mold Needs To Thrive

After a while, your washer developed a smell that overpowered both your fresh-smelling detergent and fabric softener. Whenever that happens, the culprit is usually mold. It’s important to remember that a washer provides mold with everything it needs to grow:

  • Food in the form of unused detergent, soap scum, and residual dirt
  • Moisture from the wash and rinse cycles
  • The warmth from the water and nearby dryer

A Complete Cleaning Will Remove the Mold Smell

There are commercial products available that claim to clean a washing machine and remove the smell. If you don’t wish to make a trip to the store, you probably have everything you need to do it the old-fashioned way. It is a simple four-step process:

  • Mix 1/4 cup each of water and baking soda and place them in the detergent dispenser.
  • Pour 2 cups of vinegar into the drum.
  • Run the machine on the hottest wash and rinse cycle.
  • Clean the gaskets and front of the washer with a scrubber.

Preventative Maintenance Is Another Option

Some people prefer to keep their washers clean and dry between laundry sessions. Regular cleaning may not guarantee a mold-free washer, but it should increase the time between cleanings.

Every Source of Mold Is a Cause for Concern

Washing machine mold may be common, but it is just as dangerous as other molds. Left untreated, it may spread may to other areas of your home. If that happens, there are mold treatment specialists based in the Orlando, FL, area. Their training, experience, and equipment make them an excellent choice to deal with your mold problems. They are just a phone call away.

How to Design an Escape Plan for Your Office

10/2/2021 (Permalink)

Steps to Create a Fire Escape Plan for Your Office

One of your top concerns about your office building is probably the safety of the people who work there. While you may not like to imagine a fire breaking out in your commercial building in Orlando, FL, thinking ahead can help you prevent fires and keep employees safe if a fire does occur. The following steps can help you come up with an effective fire escape plan for your office.

1. Post Fire Prevention Strategies

The best emergency escape plan is one you never have to use. If you can prevent fires in the first place, you protect both your building and your people. Make sure everyone knows where the fire extinguishers are and how to use them. Post-fire safety pointers such as a reminder to turn off burners in the staff break room. Make sure everyone in the building knows how to avoid electrical fires and how to store flammable liquids safely.

2. Plan Escape Routes

Despite your best efforts, a fire may break out in your building at some point. If that happens, you will need a fire escape plan that gets people outside in an organized and efficient manner. When plotting the best route, take into account the path firefighters will likely need and be sure to keep it clear.

3. Assign Emergency Tasks

It's important for everyone to know what their roles are in an emergency. Your plan should include assigned tasks such as who is in charge of communicating with emergency personnel and fire restoration experts as well as who is responsible for making sure that everyone is accounted for.

4. Practice the Plan

Once you have a solid plan on paper, you need to put it into action. Host regular fire drills so that everyone can walk through the emergency protocol and understand how it works.
A fire in your office is a possibility regardless of how careful you are. Having a good fire escape plan can help keep everyone in your building safe.

Is Your Business Prepared?

10/2/2021 (Permalink)

Up to 50% of businesses never reopen following a disaster. This usually happens because the amount of damage was too large and too expensive to recover from. Your business should be prepared to minimize the damage to your business so that doors can open back for business.  

There are a few things you can do to make sure your establishment is ready.

Continuity Plan

A business that does reopen after a disaster must have a preparedness plan. You must identify the components of your business that are essential for it to continue running. Prepare a plan with the appropriate staff as well. Your staff must know who and what should happen in the case of an emergency.

Prepare your Emergency Plan

Have a plan in place. Letting SERVPRO prepare an Emergency Ready Plan (ERP) will help minimize the damage by having a quick response to an emergency. Knowing what and when to do will ensure that the right steps are taken.  Something as simple as just knowing where the shutoff valves can save you from extensive water damage.

Review Your Insurance

Make sure you are familiar with your insurance. You need to know who to call when you need answers regarding your business. Understanding your policies will help you be able to know what is not covered and reassess if your needs require more coverage.

Cyber Security

The physical damages to your property but also internal damage to important files and data. Be sure to have all your data backed up.

Handyman Review

8/10/2021 (Permalink)

Check us out, we have been featured as a top Orlando option for the Handyman Reviewed! The Handyman Reviewed showcases the best handyman services in your location! Our franchise was selected as one of the 7 best options for water damage restoration in Orlando!

Basics of Fire Damage

7/17/2021 (Permalink)

The Basics of East Orlando Fire Damage

While flooding and mold can be scary, there’s nothing quite like a fire to remind homeowners how fragile a building can be. For all homes and businesses in East Orlando, fire damage is something that needs to be dealt with quickly and professionally. Once the immediate emergency has been taken care of, it is time to call in the restoration experts from SERVPRO.

This guide to dealing with fire damage in East Orlando will help you get to grips with some of the steps involved in repair and restoration.

How Long Does Fire Damage Restoration Take?
Clearly, this will depend on how extensive the damage is. If you’ve had a small kitchen fire, for example, but it was put out quickly, the work will probably be quite efficient. If the damage is mostly superficial – burn marks on the outer surface of walls – painting and redecorating should be easy and uncomplicated.

If the damage is more extensive, the restoration could take months. Our reliable SERVPRO fire damage repair company never rushes or compromises on the quality of a job, in order to get occupants back inside faster, because this can put lives at risk. The best way to stay in the loop is to work with our fire damage restoration company that keeps you constantly updated during each stage of the repair process.

Can a Restoration Team Eliminate Smoke Damage?
Yes, our skilled restoration team will use a combination of fogging and ozone deodorization techniques to remove the smell and sight of smoke from the building. Both methods involve heavy duty equipment, so you shouldn’t try to tackle them independently. Let our experts do the job efficiently and professionally, so that you can get back to enjoying your home.

Can You Hire a Fire Damage Team Without Insurance?
Strictly speaking, you don’t need to be covered by fire damage insurance to hire a restoration team. However, it is strongly advised. If you don’t have any type of cover in place, you will be responsible for paying the cost of repair and restoration, in full. As this kind of work requires specialist skills and equipment, it can be expensive. Make certain that you have an insurance policy, so that the expense doesn’t become another disaster.

To get more information and advice on the best ways to deal with fire damage in East Orlando, talk to the experts at SERVPRO of East Orlando. Call (407) 704-0327 to speak to a friendly advisor today.

ERP's and Why They Are Important

7/12/2021 (Permalink)

Being a business owner can have many responsibilities, and you may have to take on multiple roles.

In most cases, disaster is the last thing you are thinking about, but every business owner, regardless of how new or old your business is, should have a plan and guide for what to do in the event of a disaster.

SERVPRO of East Orlando offers a free community service called the "Emergency Ready Plan", or an ERP.

ERP's are handy little guides that we make at SERVPRO that contain basic information regarding your property, who owns the property, and where your emergency shut off locations are.

We document and photograph where your electrical, water, and gas shut offs are, as well as your sprinkler system and security system. We also have the contacts for those utilities companies in the event that you must make contact.

Key contacts are also listed in the ERP, such as the owner, the insurance agent for the property, the SERVPRO representative, and the managers of the building.

The emergency contacts and services page has the fire department and police department's emergency and non-emergency numbers as well, that way, if contact is needed, you know where to find all those phone numbers and contact points.

It's very beneficial to have an ERP because although the business owner might know where everything is and who to contact, your employees might not know. Having a guide like this can help so much if the business owner is not present.

ERP's are very convenient as well, we are able to provide a paper copy, and we can provide a digital version on the Ready Plan app! Which makes ERP's very easy to access in times of need.

When you run a business, it's good to prepare for not just the next day's shift, but for the things that happen unexpectedly.

SERVPRO of East Orlando is always here to help!

SERVPRO: Your Experts in Commercial Water Damage in Orlando, FL

7/1/2021 (Permalink)

If you have recently become a victim of commercial water damage in Orlando, FL, you may be wondering what you can do to mitigate your damages. There is a critical period in which certain actions must be taken to preserve as much of your property as possible and to decrease any health risks when water damage has occurred in a commercial space.

Preparing a Space for Water Damage Restoration

Before you enter your commercial space or any flooded building, you will need to make sure the electrical power to the structure is shut off. You should also be aware that during a flooding event, small animals or reptiles tend to seek shelter inside of buildings. Be prepared to deal with the discovery of wild animals in your space.

Protect yourself from entering any flooded building by wearing an organic vapor respirator. You can purchase these at any local paint and building supply store. You also want to have rubber gloves, protective clothing, and eye protection. The first thing you should do is ventilate the affected areas by opening the windows and placing fans where possible.

Unfortunately, there likely will be items that you need to throw away. Any items that are porous and have absorbed contaminated floodwater cannot be restored. If your commercial space has drywall, mattresses, pillows, box springs, particle board, carpets, or carpet pads, these will need to be discarded if they have become saturated. However, there is good news: If you have clothing or household fabrics that can be machine-washed, you may be able to salvage them. Use your washing machine to clean these items with a 10-minute soak at the minimum in hot water with detergent. The soap and normal wash should remove most of the contamination and any staining that is present.

Be aware that your commercial space will need a thorough professional inspection, cleaning, and possibly restructuring. Water-damaged walls and installations must be removed and repaired, and pockets of saturation should be exposed for drying and sanitizing. Always remember that mold growth could take a few days to appear as it thrives in a moist environment with organic-type materials such as paper or particleboard and in temperatures that range between 60 and 86 degrees Fahrenheit. Keep good airflow throughout the interior environment, and maintain moderate temperatures to decrease the risk of any mold growth. It is also important that you let your space dry out before any rebuilding occurs.

Services You Can Count On in Orlando, FL

You can depend on SERVPRO to provide reasonable prices for commercial damages and other services in the Orlando area. Our restoration services include cleanup after water damage, fire damage, and storm damage. We also assist with mold remediation, and we're qualified to provide cleaning and building services. Our trained and certified IICRC technicians are available 24 hours a day, seven days a week to begin your restoration.