What our Customers say...

Testimonials

Everyone was professional and nice. Made the flood experience easier. Thank you!

Everyone was extremely friendly and easy to work with. It was very reassuring at this time of my loss. Questions answered with confidence in their work.

Thank you for doing a great job.  I already have and will continue to recommend your company and services to others!

This is the company I will trust whenever I need remediation done. I won't even consider another company. 

Came over less then a few hours and handled the work in a timely manner.

Got the job done fast. Met all expectations. 

We were very impressed with the professionalism and care that we received. This was a very extensive job and we appreciate the fine finished product!

Really fine job. Showed up quicker then we thought they could. They were excellent. Thank you.

My wife and I live in NJ and we needed to perform some repairs on our condo to prepare it for sale. In doing so, we discovered we needed to get some work done. We were referred to Lynne at SERVPRO of East Orlando from our KW realtor, Tennille Biggers. Lynne and Justin (also my name!) have been extraordinary! We had a tight timetable and we were looking for thorough work to be done on an expedited schedule; SERVPRO of East Orlando accomplished both for us! And her communication was great, even responding to my questions, and offering updates to get the job done, out of normal business hours. If anyone is looking for their services, please do not hesitate to contact Lynne and her team – you will be in GREAT hands.

We were very impressed with the professionalism and care that we received. This was a very extensive job and we appreciate the fine finished product!

Great quality work along with the best customer service. I would highly recommend them to anyone. You saved a small business from closing their doors. 

The month brought flood rain water into our business. SERVPRO came in Thursday night and had our doors open on Friday morning! Thank you!

All the staff was very nice, polite and I felt comfortable with them in my home. Wonderful cleaning job - I am very thankful!

Our Business experienced a fire in the ceiling. SERVPRO of East Orlando did an excellent job cleaning every nook & cranny of the business! The customer service was outstanding. They communicated with us about everything they were doing and did the work within the time allotted. I wouldn't hesitate to call SERVPRO if we had another incident.

Dispatch was immediate, arrived in precise time, very professional, and a well run organization!

It is hard to find a company that cares about there customers. Very Professional crew and staff. Was amazed how fast they were there and taking care of everything. They really really do take care of everything from the smallest detail.

Your staff was very professional, punctual and courteous!

I want to thank all of you for all your help and great job! You were all so nice!! So thank you for making this so much easier.

Help arrived after the flood waters receded. Thank you SERVPRO of East Orlando for drying out our home!

Very professional! Would highly recommend. Great response time!

I have worked alongside both Brian and Chad on several projects. They consistently provide top notch workmanship with transparent communication. Their passion for taking care of the customer exceeds almost anyone I’ve ever worked with. They are knowledgeable, efficient, and thorough. I would recommend them to any job, large or small. Exceptional company.

Honest, dependable, trustworthy professionals who care about their customers like their own family! I wouldn’t trust anybody else to do the job. Highly recommended!

This team is committed to responding to your emergency immediately and with a high level of training and expertise right when you need them. Their advanced level of service techniques are a MUST when you need help. I'm so glad to know I can rely on them to save my home or business in an emergency.

Great customer service and very fast response. I felt like the really cared about me and my family. It was like nothing had ever happened!

Everyone was extremely friendly and easy to work with. It was very reassuring at this time of my loss. Questions answered with confidence in their work.

When I said Excellent I really want to say SUPER EXCELLENT! Both water damage clean up and carpet cleaning our Hotel they have done a Superb job.
I highly recommend them!

The crew that came out to our water damage was experienced and friendly.  They answered all of our questions and were very knowledgeable.  We would recommend them in the future!

I want to make it known how much my husband and I appreciate having the pleasure to have worked with your employee, Franco recently. What started as a stressful situation, in the midst of uncertain and already stressful times, ended with us both smiling. One is never prepared for things like water damage in their home, but working with Franco to start the clean up and rebuilding process was amazing. He was very professional, communicated each step of the process clearly and performed the work in our home so quickly we were honestly shocked. In times where good customer service and professionalism is rare, I was impressed that this was not the case in this situation. You have a really great employee on your team and I’m grateful to have worked with him. 

What started out as a real problem quickly turned into an experience that was very manageable.  We came home to water pouring out of every door due to a broken pipe. Thank you to the crews of SERVPRO of East Orlando as they helped us through this rough time.  If we know anyone that has an issue like this in the future, we would recommend the people at SERVPRO of East Orlando.  Thank you Mark and your great crews!

I placed a call to Kelsey when reopening my community fitness center after shutting down for Covid-19. SERVPRO's response was fast and efficient and they walked myself and Board through the cleaning process. We felt confident in our ability to make the right choice to keep our residents safe during a trying time. Thank you Kelsey and SERVPRO. we will be repeat customers!

I just wanted to let you know how amazing your team has been. You all took time to explain the process with the insurance company and set great expectations. Very happy with SERVPRO! 

Excellent timely service and a wonderful asset, Lynne!!!!

These guys have Good customer service!



   

 

I just wanted to reach out and say thank you for SERVPRO coming to inspect for mold remediation. This has been a tough situation for the owner. I am looking forward to working with you in the future and referring SERVPRO to any residents that needs your services.

SERVPROs response for us has been great with covid sanitation and now this process. Thank you again.